Welcome

Welcome to our etsy shop!


Jewellery, is all about complimenting our personal style and stating who we are as individuals. Handmade and personalized bracelets, necklaces, earrings and even bags always fascinated us and one day we were propelled by our imagination to craft our own unique designs. We now are proud to share our latest with you on our Twininas Etsy shop!

Our effort goes into combining luxurious yet simple designs in one. Our jewellery and accessories are all handmade, limited edition and some unique and one of a kind.

The materials you will find include gem stones, crystal, coral, metal, detailed fabrics, ribbons, acrylic beads, pearls, wood and shells.

We invite you to this journey in the fabulous world of Unique Handmade Jewellery & Accessories.



With Love,

Twininas

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~~*~~Please read shop's policies before you make a purchase!~~*~~

Payments

Payment methods available are:

-via PayPal (Visa, MasterCard, Discover, American Express). You Don't Need a PayPal account for a prompt payment.
When you're paying on the PayPal website Simply Choose an option to Pay by Credit Card. Payment is due at check out.

-and Direct Checkout with credit and debit cards.

-Etsy Gift Cards are also accepted.

We prefer PayPal but the other options work for us as well.







Shipping

All orders are shipped as A' Priority Registered Mail via Hellenic Post (ELTA).

We will notify you as soon as your order is shipped and provide you with the Track ID so you can trace your order.

Shipping within 3-5 business days of receiving cleared payment.
We are located in Greece and most items are delivered within 7-15 business days. Any customs or/and duty costs for international orders are at customer's cost.

For 3 items or more you will be send our Post Office voucher and if shipping costs are more than paid for we will issue you a Refund.

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 5 days of delivery

Ship items back to me within: 7 days of delivery

Request a cancellation within: 24 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

Our primary goal is to please our customers. If for any reason you are not satisfied we accept returns or exchange an item for another one of equal value or of greater one with the extra cost paid by the customer. We may also give you store credit for a later date - if that is more convenient to you. Returned items and sandals must be in original / unworn condition with their packaging and all included in box items. Sandal trials are recommended on a carpet exclusively to prevent any damage.
Returns that are damaged, soiled, altered or not in their original packaging, may not be accepted.

Return shipping and exchange shipping will be paid by the customer. Please be sure to choose a shipping method with tracking number information.

Purchases made on sale days or special offers (coupon codes etc) are final sale and cannot be exchanged.

Additional

Jewelry Care:
All jewelries should be handled with care. Keep away from sharp objects
and harsh chemicals as perfumes and hairspray. Wait until you’ve applied your make-up, perfume and hairspray before putting on your jewelry. Remove your jewelry before doing any household work, while swimming, sunbathing or washing your hands. Avoid contact with other jewellery and objects and keep them flat especially necklaces to avoid trangling and stretching. Always try to store you jewellery in its original packaging or a jewellery box.

Gemstones Care:
Opals require special care. Never use an ultrasonic, never use chemicals and avoid heat. Don't put your opal ring on the window sill when washing your hands or the dishes as strong sunlight can dry out the water in opals which could cause hazing or color change. Pearls. Protect from scratches; perfumes and household chemicals which can wear away the nacre or cause color change. Soft stones like lapis, malachite, turquoise, amber and opals can easily be scratched by pin stems and the edges of other jewelry. Protect pieces with these gemstones by wrapping them in jeweler's tissue and storing separately. To clean stones you can use a jewellery polishing cloth after each wear and softly wipe away dirt and remove oils and other chemicals.

Leather Bag and Sandal Care:
Avoid getting wet - let dry in room temperature away from heating sources ans sun. Clean dirt off with a damp cloth. Handle leather with care and it will last you for ages!

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